Compliance Matrix
Legal Documentation
All policies are enforced by advancedwebfactory, operating from Carrer de Cavallers 22, Valencia, Ciutat Vella, Espana.
Privacy Policy
1. Data Controller
advancedwebfactory, headquartered at Carrer de Cavallers 22, Valencia, Ciutat Vella, Espana, is the data controller responsible for the processing of personal data collected through this website in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation).
2. Data We Collect
We may collect and process the following categories of personal data: (a) identification data such as your full name; (b) contact data including your email address and telephone number; (c) technical data such as IP address, browser type, operating system, and device identifiers; (d) usage data including pages visited, time spent, and navigation patterns; and (e) any information you voluntarily provide through our contact forms or direct communications.
3. Legal Basis for Processing
We process your personal data on the following legal bases: (a) the performance of a contract or pre-contractual measures taken at your request (Article 6(1)(b) GDPR); (b) compliance with a legal obligation to which we are subject (Article 6(1)(c) GDPR); (c) our legitimate interest in improving our services and maintaining system security (Article 6(1)(f) GDPR); and (d) your explicit consent where required (Article 6(1)(a) GDPR).
4. Purpose of Processing
Your data is processed for the following purposes: (a) to respond to your inquiries and provide requested services; (b) to perform contractual obligations related to web development projects; (c) to maintain the security and integrity of our platform; (d) to comply with applicable legal and regulatory requirements; and (e) to improve user experience through aggregated, anonymized analytics.
5. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected. Contractual data is retained for the duration of the service agreement plus five (5) years as required by Spanish commercial law. Contact form submissions are retained for a maximum of twelve (12) months unless a contractual relationship is established.
6. Data Sharing
We do not sell, trade, or rent your personal data to third parties. Data may be shared with: (a) hosting and infrastructure providers essential to website operation; (b) payment processing services solely for transaction completion; (c) legal advisors when required for compliance or dispute resolution; and (d) public authorities when legally mandated.
7. International Transfers
Where data is transferred outside the European Economic Area, we ensure adequate protection through Standard Contractual Clauses (SCCs) or adequacy decisions in compliance with Chapter V of the GDPR.
8. Your Rights
Under the GDPR, you have the right to: (a) access your personal data (Article 15); (b) rectification of inaccurate data (Article 16); (c) erasure of data (Article 17); (d) restriction of processing (Article 18); (e) data portability (Article 20); (f) object to processing (Article 21); and (g) withdraw consent at any time (Article 7(3)). To exercise these rights, contact us at [email protected].
9. Data Security
advancedwebfactory implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security audits, and staff training.
10. Supervisory Authority
If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Espanola de Proteccion de Datos) at www.aepd.es.
Last updated: January 2026. advancedwebfactory reserves the right to modify this policy. Material changes will be communicated via the website.
Refund Policy
1. Scope
This Refund Policy applies to all services provided by advancedwebfactory, registered at Carrer de Cavallers 22, Valencia, Ciutat Vella, Espana. It governs refunds for web development, optimization, security, and consulting services.
2. Project Milestones
All projects are structured around defined milestones. Payment is due at each milestone as outlined in the project proposal. Refund eligibility is assessed based on the completion status of each milestone at the time of the refund request.
3. Cancellation Before Work Commences
If a project is canceled before any work has been initiated, a full refund of any advance payment will be issued within fourteen (14) business days, minus any non-recoverable third-party costs already incurred (e.g., domain registration, software licenses).
4. Cancellation During Active Project
If a project is canceled after work has begun, refund is calculated based on: (a) the percentage of work completed at each milestone; (b) non-recoverable costs incurred; and (c) any committed resource allocation. A detailed breakdown will be provided within five (5) business days of the cancellation request.
5. Completed Deliverables
No refund will be issued for completed and delivered milestones that have been accepted by the client. Acceptance is defined as written confirmation or use of the deliverable in a production environment.
6. Quality Disputes
If you believe a delivered milestone does not meet the specifications outlined in the project agreement, you must submit a written dispute within fourteen (14) days of delivery. advancedwebfactory will review the claim and, if valid, will either (a) remedy the deficiency within a reasonable timeframe or (b) issue a partial refund proportional to the scope of the deficiency.
7. Refund Method
All refunds are processed via the original payment method within fourteen (14) business days of approval. If the original payment method is unavailable, an alternative method will be arranged by mutual agreement.
8. Non-Refundable Items
The following are non-refundable: (a) third-party software licenses procured on behalf of the client; (b) domain and hosting registration fees; (c) services explicitly marked as non-refundable in the project proposal; and (d) consulting hours already delivered.
This policy is effective as of January 2026 and applies to all new and ongoing projects with advancedwebfactory.
Terms of Service
1. Acceptance of Terms
By accessing or using the services of advancedwebfactory, located at Carrer de Cavallers 22, Valencia, Ciutat Vella, Espana, you agree to be bound by these Terms of Service. If you do not agree, you must discontinue use of our services immediately.
2. Scope of Services
advancedwebfactory provides web development, performance optimization, security hardening, cloud infrastructure, and consulting services. The specific scope, deliverables, timeline, and pricing for each project are defined in a separate project proposal or statement of work accepted by both parties.
3. Client Obligations
The client agrees to: (a) provide accurate and complete information necessary for project execution; (b) respond to requests for feedback or approval within agreed timeframes; (c) ensure they have the legal right to provide any content, branding, or materials supplied to advancedwebfactory; and (d) make payments according to the agreed schedule.
4. Intellectual Property
Upon full payment, all intellectual property rights for custom-developed code, designs, and deliverables transfer to the client. advancedwebfactory retains the right to use anonymized case studies and general methodologies in its portfolio. Third-party libraries and frameworks remain subject to their original licenses.
5. Confidentiality
Both parties agree to keep confidential all proprietary information shared during the course of the project. This obligation survives the termination of the service agreement for a period of three (3) years.
6. Limitation of Liability
advancedwebfactory shall not be liable for: (a) indirect, incidental, or consequential damages; (b) loss of profits, data, or business opportunities; (c) damages arising from third-party services or integrations; or (d) damages exceeding the total amount paid by the client for the specific service giving rise to the claim.
7. Warranties
advancedwebfactory warrants that services will be performed in a professional and workmanlike manner consistent with industry standards. All deliverables are covered by a thirty (30) day warranty from the date of final delivery. This warranty covers defects in functionality as specified in the project scope and does not cover issues arising from unauthorized modifications.
8. Termination
Either party may terminate the agreement with fourteen (14) days written notice. In the event of termination, the client is responsible for payment of all completed milestones and non-recoverable costs. advancedwebfactory will provide all completed work products to the client upon termination.
9. Force Majeure
Neither party shall be liable for failure to perform its obligations due to circumstances beyond reasonable control, including but not limited to natural disasters, war, pandemics, government actions, or internet infrastructure failures.
10. Governing Law
These Terms are governed by the laws of Spain. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Valencia, Spain.
11. Amendments
advancedwebfactory reserves the right to modify these terms at any time. Material changes will be communicated via email to active clients or published on this page with an updated revision date.
Effective date: January 2026. advancedwebfactory, Carrer de Cavallers 22, Valencia, Ciutat Vella, Espana.